Shipping Information

At Shrivya Jewell, we believe your luxury experience begins the moment you place your order. We handle every shipment with care, ensuring your pieces arrive beautifully and on time.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within Australia

• Standard Shipping: 3–7 business days — FREE on orders over $100 AUD
• Express Shipping: 1–3 business days — $12.95 AUD
• Same-Day Delivery (Melbourne Metro): Available on selected items — $19.95 AUD

International Shipping

• New Zealand: 5–10 business days — $15 AUD
• USA, UK & Europe: 7–14 business days — $25 AUD
• Rest of World: 10–21 business days — $30 AUD

International customers are responsible for any customs duties or import taxes applicable in their country.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your parcel at any time through the tracking link provided.

Packaging

Every Shrivya Jewell order arrives in our signature luxury packaging — beautifully presented and ready to gift. We use premium jewellery boxes, tissue paper, and a ribbon seal to ensure your piece arrives in perfect condition.

Missing or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at hello@shrivyajewell.com and we will investigate promptly.