Privacy Policy

Last updated: June 2026

At Shrivya Jewell, we are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping/billing address when you place an order
• Payment information (processed securely through our payment providers — we do not store card details)
• Account information if you create an account with us
• Communications you send us via email or contact forms
• Browsing behaviour and preferences on our website (via cookies)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and receipts
• To respond to your enquiries and customer service requests
• To send marketing communications (only if you have opted in)
• To improve our website, products, and services
• To comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders, including:

• Shipping and logistics providers
• Payment processors (e.g. Shopify Payments, PayPal)
• Email marketing platforms (only for opted-in customers)

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at hello@shrivyajewell.com.

Contact Us

If you have any questions about this Privacy Policy, please email us at hello@shrivyajewell.com.